FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

Do you provide samples ? is it free or extra ?

Yes, we could offer the sample for free charge but do not pay the cost of freight.

What is your terms of payment ?

T/T we like.

How about shipping cost?

Samples can be sent via DHL, UPS courier. No more than 3KG.

Ocean freight for the large orders (Minimum 1X20'GP FCL)

What kind of service do you provide?

OEM and Wholesale

Could I have prices of your products?

Welcome. Please feel free to send us an email here. You will get our reply in 24 hours.

Can we print our logo/website/company name on products?

Yes, the MOQ standard is1T.

Can I get a discount?

It depends on the quantity of your purchase, but feel free to contact us.

Email: hkbpenglei@zallfts.com a1994722521@gmail.com 1013945366@qq.com

Do you inspect the finished products?

Yes, each step of production and finished products will be came out inspection by QC department before shipping.

Can we do customized packing and printing?

Yes, customized packing and printing is accepted. And price is based on detail design pic.

Do you provide sample?

Yes, we can offer you sample by DHL cost collect.

Can I have a combination of no scent and scented?

It’s OK, pls advice the rate of each type, so that we can offer you price separately.

Is your cat litter eco-friendly?

Yes, in fact the basic principle of our company is environmental protection.

Is you cat litter flushable?

Flushability is our main advantage comparing to similar products. You can actually pick the clumped cat litter and toss it right into your toilet bowl.

Is your product harmless to cats?

Yes, our product is 100% cat-friendly, made with dust-free formula, protect you and your cats lungs.